Thank you for shopping with Jameela Abaya! We are committed to providing you with a seamless shopping experience, and part of that commitment is ensuring that your orders are delivered to you in a timely and efficient manner. Please take a moment to review our shipping policy to understand how we handle shipping and delivery of your orders.

1. Order Processing Time:

• Orders are typically processed within 1-3 business days after payment confirmation.
• During peak seasons or special promotions, processing times may be slightly longer. Please check our homepage or announcements for any relevant updates.

2. Shipping Methods:

• We offer several shipping options for your convenience, including standard, expedited, and international shipping.
• The shipping method and estimated delivery time will be displayed during the checkout process.

3. Shipping Costs:

• Shipping costs are calculated based on the selected shipping method, package weight, and destination.
• We may offer free shipping promotions on orders that meet specific criteria. Check our promotions or homepage for details.

4. Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
• You can track the status of your shipment by clicking on the provided tracking link.

5. Delivery Time:

• Delivery times vary depending on the shipping method and your location.
• Please note that international orders may be subject to customs clearance and may experience longer delivery times.

6. Lost or Stolen Packages:

• We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. Please ensure that your shipping address is accurate and secure.

7. Address Accuracy:

• It is your responsibility to provide accurate shipping information. Please double-check your shipping address during checkout.
• If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.

8. Shipping Restrictions:

• Some items may have shipping restrictions due to size, weight, or legal regulations. We will do our best to communicate these restrictions clearly on the product page.

9. Returns Due to Shipping Issues:

• If you encounter any issues with your order due to shipping errors or damage during transit, please contact our customer support team within [insert number of days] days of receiving your order. We will assist you in resolving the issue.

10. Contact Information:

If you have any questions or concerns regarding our shipping policy, please feel free to contact us at +971 04 450 3505 or email us at zaasfashion2023@gmail.com.

We appreciate your business and trust in Jameela Abaya. Our goal is to provide you with quality products and excellent service, and we are here to assist you with any shipping-related inquiries you may have.

Thank you for choosing us as your preferred shopping destination!

Jameela Abaya

zaasfashion2023@gmail.com

+971 04 450 3505